2008 October 04 | Suzanne Earley

First, thanks to those who have gone to the site and reported on their experiences. I’ve traded e-mails with tech support and we’re trying to figure out what’s going on. It works for some and not others (and of course it works just fine for the tech support guy…)

Second, exciting news: the boys’ football team WON today. 12-0. Woohoo!!! They looked awesome today and Joe had THE coolest pass interception. It was amazing. Will had some awesome plays too, he’s our center and all of his snaps were great, plus he had some good tackles.

And the irony? I decided to work on my socks today and was anxious to get to the toe of the first sock. I was knitting away in the car, and decided I should probably check the length of the foot.

I’ve gone too far. I have to rip back about 4 rows. Sheesh.

So, this morning, I get an e-mail from someone who had been browsing my shop website and she was wondering if there was something wrong with her computer that when she clicked on the images to enlarge them, all she got was a blank page. And if it wasn’t her computer were there no larger pictures?

Well, there darned well better be pictures, becuase my sister and I both spent hours scanning/cropping/photoshopping/uploading those dangblasted pictures.

So, I wander over to the shop, and…yup, click to enlarge…works just fine.

And then I wonder.

That was Firefox. What about Internet Explorer??

OOOOOOOOHHHHHHH NNNNNOOOOOOOOO………

Many Bad Words were used.

I futzed around with IE settings for a bit, poked around the shopping cart software a bit, and I’m stumped. If I set the photos to magnify or zoom, it works, but click to enlarge…not so much…

I’ve sent in a customer support ticket, but now I’m paranoid. How long has it been broken? How many customers have left my shop in disgust because they can’t view the enlarged pictures of the fabrics?

I’d love it if the whole world would switch to Firefox, but since that’s not going to happen, and so many people use IE, the shopping cart people better fix this tout de suite.

Technology: when it’s good, it’s very good indeed. When it’s bad, it’s horrid.*

Suzanne

*apologies to Longfellow